…is now available for download from European Management Journal. In the article we investigate how emergency call centers make sense of their input using non-verbal cues. Pretty interesting if we get to say it ourselves! You find a link here.
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On the research, writing & corporate services of Markus Hällgren
…is now available for download from European Management Journal. In the article we investigate how emergency call centers make sense of their input using non-verbal cues. Pretty interesting if we get to say it ourselves! You find a link here.